CALL: 0800 4701 505
Doncaster Domestic Abuse helpline


Welcome to Doncaster Domestic Abuse Service

Whether you are experiencing domestic abuse yourself, concerned about someone, or want to change your own behaviour, call Doncaster Domestic Abuse on 0800 4701 505 (all calls are confidential), or find details about all the services that can help you on this website.

How do I get help and support?

Whether you are experiencing domestic abuse, or whether you want help to change your abusive behaviour, you can call our helpline on 0800 4701 505 (all calls are confidential).

You can also email us

We have a range of services for people experiencing domestic abuse, and a the Foundation 4 Change Service for people who are being abusive and want some help to change their behaviour.

The helpline is open from 9 am to 10.30 pm Monday to Friday, and your call will be answered by experienced advisers who understand your situation, and who will be able to refer to the most appropriate service.

If you are at risk of harm right now, please call 999

What will happen when I call up?

Once you talk to the helpline, this gives you a wide range of options for support depending on your needs, and the adviser will listen to your concerns and suggest which one of our specialist services will best meet your needs, and refer you on if that's what you want.   

Will it be confidential?

Everything you discuss with us is confidential. The Domestic Abuse Service is a multi-agency partnership. This means information will be available to the partner agencies who will be providing support to you. Your information will remain confidential within the Domestic Abuse Service, and will not be used for any other purpose than supporting you.

If we have concerns about your safety or the safety of a child, young person or vulnerable adult we may need to share information more widely within the Police or Council, and if you are assessed as at high risk, we will expect to share information at the Multi Agency Risk Assessment Conference (MARAC) in order to develop a plan to keep you safe.

How do I stay safe?

Abusive behaviour can be very dangerous. If you are not able to leave the situation right now, just having a plan can make you feel safer and more in control. Here are some tips to help you stay safe until you decide what to do.

How can I leave the house?

Think about the safest way to leave the house if you need to get out quickly. If you think you are in danger, move to a space where there is access to an outside door and no easy access to potential weapons.

Who can help me?

Talk to a trusted neighbour about your situation, and ask that they call the police if they see or hear anything suspicious.

What about my children?

Talk to your children about how to call the police. Ensure they know your contact details but make it clear that it’s not their responsibility to try to protect you. If your children are older, identify someone they can talk to safely when they feel scared or confused.

What will I need?

Keep a list of important telephone numbers for emergencies. Also keep a set of spare keys for your home/car and try to have some money for taxi fares, buses etc just in case you decide to leave in a rush.
Keep all your important documents together, such as bank or building society details, passport and birth and marriage certificates.
Leave a bag packed with essential items for you and your children and consider leaving your documents and essential belongings with someone you trust.

When should I leave?

Plan to leave when the abuser is not around and take all your children with you. Take any evidence of the abuse with you and a photograph of the abuser if possible. Tell those who care for your children what is happening and make sure they know who can and cannot pick up the children.

What about work?

Tell an appropriate person at work about what is happening. Your employer should be concerned about your safety whilst at work and you may need to take some time off at short notice. You are the expert on the abuser’s behaviour. Use your instincts, knowledge and judgement to protect yourself and your children.

Always phone 999 in an emergency.

Is our relationship healthy?

In a healthy relationship each partner respects the wishes and feelings of the other, does not want to impose their will on the other person, and each partner feels secure and cared for.

When abusive behaviour first starts, it can seem like caring, loving behaviour, just perhaps a little over the top. But jealousy, possessiveness controlling what you do or what you wear for instance, can be a sign of abusive behaviour developing.

Domestic violence and abuse means any kind of abuse; verbal, emotional, physical, sexual, financial  between members of an intimate relationship aged 16 or over, or family members. It can also mean abuse by a former partner. You don't have to be living together, or ever have lived together. You might just be going out together.

It can be hard to recognise abusive behaviour, whether you are doing it, or on the receiving end of it.

To speak in confidence to an advisor who understands call the Doncaster Domestic Abuse Helpline on 0800 4701 505, open Monday to Friday 9am -10.30pm

In an emergency please call 999. 


Our vision

A Doncaster where domestic violence and abuse is recognised as unacceptable, and people live safe and happy lives free from abuse. Anyone experiencing domestic abuse, whether being abused, being the abuser, or witnessing abuse, has access to the support they need at the time they need it, to be safe and recover, or address their own behaviour.

Teaming up to tackle domestic abuse

Two pro Doncaster sports teams made this video to raise awareness about the effects of domestic abuse on children.

Our partners